Implementing a text messaging reference service on the cheap

This video demonstrates how Ohio University Libraries is providing a text messaging reference service. Many libraries now offer text-a-librarian services to extend reference service to patrons on their mobile phones. If your library has pondered the idea of implementing a text messaging reference service, but couldn't quite figure out a way to pay for the service, I hope you find this useful. Our library has been running a text messaging reference service since September 1st, and it didn't cost us a dime. Here's how we're doing it, and how you can, too.

Category:

Education

Tags:

• ohio university libraries
• alden library
• texting
• reference

[dacclib]

I implemented text messaging using this method except I went one step further and integrated it with Meebo. Now one interface for instant chat and text messages.