eMove Contact Center - We are helping your customers 24/7/365!

Never miss another customer or phone payment with the eMove Storage Affiliate Contact Center. Premier level affiliates using WebSelfStorage benefits the eMove Storage Affiliate Call Center by highly trained agents answering calls, taking payments, making reservations, providing driving directions and more! We are helping your customers 24/7/365!

Valuable new service is "Taking Calls When You Can't"
Most experienced self-storage operators will tell you that the solution to renting more rooms at their facility is just a phone contact away. Customers call throughout each day looking for a room to rent it is up to the facility staff to take that call and convert it into a paying customer. Unfortunately, a missed call, whether the staff is tending to business away from the front desk, i.e., a walk-through, or if the phone is busy, results in losing that potential customer. One way self-storage owners can eliminate the problem of missed calls is by signing up for the eMove Storage Affiliate Contact Center, which is made available to all Premier Level Affiliates who are on payment processing.


Always on call
With the eMove Storage Affiliate Contact Center, missed phone calls are a thing of the past. If a potential customer calls your facility and the call goes unanswered after three rings, the call rolls over to an eMove Storage Affiliate representative who can help the customer.

The eMove Storage Affiliate Call Center offers experience in renting more than 40 million square feet of storage. However, when a customer calls your location, the eMove representative will answer your phone your way, with a greeting personalized to your storage location.

Whether it is for quoting a price, renting a room, accepting a payment or something else, the eMove Storage Affiliate Contact Center can do anything that the staff on site would do to satisfy the customer's needs.


Personalized service
Customers who call your facility and are rolled over to the eMove Storage Affiliate Contact Center won't know they aren't talking to a staff member on site. That is because in addition to the personalized greetings, an eMove Call Center representative will:

• Take payments.
• Rent your rooms.
• Provide multilingual support.
• Modify existing customer accounts.
• Give detailed directions to your storage location.
• Sell your facility's specials and promotions.


eMove's Storage Affiliate program provides an Affiliate Network that consists of online advertising and confirmed storage reservations. Also offers WebSelfStorage, web-based management software that fully integrates credit/debit/ACH processing, tenant insurance, online payments, remote move-ins, contact center, and centralized/certified mail service -- all in one complete package.

Check out www.webselfstorage.com today!

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• eMove
• Webselfstorage
• Call Center
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• overflow calls
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• after hours calls
• answerring service
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• telephone calls
• taking orders
• serving customers
• Customer Interaction Center
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• virtual contact center