Facebook : How to Respond to Negative Wall Comments

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
5,209
Loading...
Alert icon
Sign in or sign up now!
Alert icon
There is no Interactive Transcript.

Uploaded by on May 10, 2011

http://www.odigma.com

Facebook Tips for Small Business - http://www.youtube.com/odigma
How to Respond to Negative Comments


A Facebook video tutorial series that presents tips on Facebook fan page, How to perform various activities on a Facebook fan page. Facebook is a boon for small business and we provide this tutorial to you on how to make full use of Facebook Page. We provide video instructions on www.Facebook.com screenshots. You can test in parallel. Just login Facebook with your password and follow the steps.




Instructions -

Hi. This is ODigMa.Your guide to Social Media Marketing.
You will also receive negative comments on your page..
Don't worry this happens in every business.
And hence today we will learn,How to handle negative comments of your fan
Making post & regularly monitoring them is very important.
Suppose you made a post about an interesting offer like this one & someone writes a negative comment on the post.
Remember to keep you cool while responding as your friends are watching simultaneously
You don't want to scare them the way,do you?
Now you should respond as you are the customer service team of your organization.
Always be open transparent & factual,even if it is your fault and if it is your fault,except it & said it right.
Closing the issue not only makes the person happy but it also builds credibility in front of the huge community and this is exactly what you want.
Be open to criticism & complaints
As your objective is to handle them & ensure that your customers are happy & satisfied.
This will not only get you more business from others but also creates brand loyalty too
Thank you for watching,for more tips on social media marketing
Please subscribe to our youtube channel.

--
In case you want any specific Facebook How to Videos or Facebook Tips or have any doubts on Facebook fan page, then just leave a comment. We want to ensure that all of you know all the tips and tricks in Facebook and how to optimize Facebook to grow your business. LEAVE A COMMENT now.

----------
facebook facebook, facebook facebook facebook, facebook, log in facebook, login facebook, facebooks login, facebook login, login to facebook, facebook.com, twitter, www.facebook, www.facebook.com, facebook site, how to facebook, faceboo, facebook.com login, facbook, facebook mail, www.facebook login, status for facebook, facebook search, facebook pages, facebook _ home, facebook sign, sign in facebook, facebook page, my facebook, facebook php, facebook.pl, facebook sign up, sign up facebook, sign up for facebook, facebook log up, facebook apps, apps facebook, apps for facebook, friends on facebook,
facebook friends, welcome to facebook, facebook people, people on facebook,
log facebook, like facebook, facebook log in, facebook photo, facebook mobile,
facebook for mobile, from facebook, new facebook, facebook new, facebook "hack facebook" "facebook hack" "facebook song" "facebook login" "facebook video" facebook.com "facebook password" "odigma"

  • likes, 9 dislikes

Link to this comment:

Share to:

Uploader Comments (odigma)

  • very nice.

  • @getboston thank you

  • Thanks for the tips....

    Netshows likes this video and invites you to join us and promote yourself on the Netshows Website (netshows.us)

    Thanks,

    Peter and Chic

    Producers of Media Factory Show TV

  • @thecutoutworld Do look for more tips by subscribing to our channel

  • Good advice.  People often forget that when they respond online that their is a potential large audience watching them and that an unprofessional post online could come back to haunt them.

  • @WebMktrsSpk Absolutely. Being truthful and transparent is the best policy.

see all

All Comments (22)

Sign In or Sign Up now to post a comment!
  • Usually when people are negative to me i simply say "umad bro" or "cool story bro" then they get quite frustrated, call me a loser and what not and slowly fade away while i sit there with a huge grin. :)

  • @akat19 LOLOLOL

  • wtf is this?

  • thanks for sharing great video

  • Always great content your video provides. Thanks

  • This is great stuff!!  thanks for sharing.

    DangerMan

  • complimenti, ottimo video, francesco.-

  • thanks for sharing nice tips

  • Very interesting and educational video, thanks for sharing.

  • Thanks for the tips and nice video.

Loading...

Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more