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How to Be a Good Waiter : How to Deal With Rude Customers as a Waiter

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Uploaded by on Mar 9, 2008

Learn the best ways to deal with rude customers as a waiter with expert tips and advice on customer service in this free video clip on waiting tables.

Expert: Leslie Moselle
Bio: With a double major in Psychology and Criminology, Ms. Leslie Moselle has experience in both the legal and child development field. Ms.
Filmmaker: Adolph Ramirez

Category:

Howto & Style

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License:

Standard YouTube License

  • likes, 13 dislikes

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Top Comments

  • I would say to that guy: "yeah, sorry about that, but we simply CAN'T get your meal to you and sooner that 5 minutes. However, in the meantime if you wish I can go fetch you and your friend some tweezers and magnifying glasses and you two can jack each other off to these glossy poster books of Justin Bieber..."

  • @ttmuhtaseb

    We cook your meals. We haul your trash. We connect your calls. We drive your ambulances. We guard you while you sleep. Do not FUCK with us.

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All Comments (194)

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  • man i think it is hard

  • hahaha yea you do that "alright :)" haha wow priceless!

  • omg i couldn't keep a straight smile i'd HAVE to at least make a small face to acknowledge they're being total dipshits. -_-

  • @sparkyg08 "black" people do tip, but they seem to hole you at a highter standard for some reason....just do your best and hope they come back..

  • my basic rule is dont act like you are working for tips, also make your kitchen guys work for you....i been doing seving and bartending for seventeen years and you will always get a customer like that, you did good...sometimes that is all you can do, waitressing is your customers first look at how the restaurant is doing so you got to learn to take the flack with a smile.

  • People don't understand that waiters AND bartenders can cut you off any time they feel it is necessary whether it is valid or they just feel like being a jerk and you will be expected to pay for what you have consumed or be considered stealing. If a customer is rude, you are more than right to cut off a customer from alcohol. Five dollars won't make or break them. I treat waiters just like I would like to be treated.

  • suck my dick princess

  • just tell the head waiter.if he has annthing about him he will deal with it.IM aheadwaiter and believe me if a customer told me to make it 3 minutes,i would ask him to leave in 2 , his custom is not required and you will escorted from these premises .AND please do not come back here again thank you and goodnight.

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