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Singapore Airlines flight delayed - airport closure

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Uploaded by on Feb 3, 2008

First time in 25 years, Jakarta airport closed for 8 hours due to heavy rain and poor 300m visibility. We just boarded the plane and waited almost an hour before departure. Excellent management by cabin crew to reassure passengers. This Singapore Girl knelt for more than 5 minutes, to listen to old man's complaints. At 2m30s mark, notice 3 stewardesses were pacifying complaining passengers. Very few airlines would train cabin crew to listen this way, well done Singapore Airlines! Singapore girls kept their smile, composure and provided empathy to nasty passengers.

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  • If i were the passenger sitting next to this annoying one, I would punch and knock him out to save the FA!!

  • It is just a delay why complain so much... Some passengers are like that and always like that. Cannot really stand them, especially if i have to be sitting beside them. Nice video showing the Flight Attendance willingness to serve people with a SMILE. Nice video really

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All Comments (158)

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  • Complain so much, then why don't you fly yourself there? Nasty and self-centred paxs!

  • @yejiadong I heard that voice which clearly resembles mine!!

  • I think i was the pilot for your plane-remembered a delay too due to bad weather.

  • is that a singaporean ? because some singaporean like to complain

  • Thumbs up if u watched this whole video just to admite her the flight attendants ass!!

  • haiyo.!!!just open the plane door n let that idiot fly himself to where ever his nest might be..

  • @sreembit and pls the airlines u named out are almost all 4 star airlines and they hav not bad services but SQ is better

  • @sreembit dude maybe had a bad experience with SQ but on most of the flights they r very polite and they always smile and excellent service maybe u should seat SQ again

  • @britoin1 yeah.agreed. i would rather being delayed even if it takes 24h than being involve in a plane crash

  • SQ IS THE BEST AIRLINES!stewardess/stewards from other airlines should learn to keep passenger in touch

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