AT&T Spirit

AT&Ts program to move 5,000 outsourced jobs back in-house is nearly complete

AT&T has achieved a major milestone in their program to move some 5,000 high-tech jobs that had previously been outsourced back to the payrolls of AT&T's U.S. operating companies. The vast majority of the jobs had been placed offshore by contract vendors.

AT&T has met their goal of bringing back on shore and in-house more than 3,000 jobs that previously had been outsourced by BellSouth outside the U.S., and they met their goal of completing this repatriation before the end of 2008. The bulk of these jobs are now located in broadband support centers in North Carolina, Louisiana, Alabama, Florida and Kentucky, with most of the others scattered across states in the Southeast. Separately, they are more than halfway toward their goal of bringing back another 2,000 outsourced jobs to locations in the former SBC territory; states where these jobs have been located include Indiana, Texas, Nevada, Michigan and Arkansas. Most of the jobs provide support for wired broadband customers.

"We expect to complete this ambitious 5,000 job in-sourcing initiative by this summer, less than three years after the program was announced," said Bill Blase, senior executive vice president-Human Resources. "These are good jobs with good wages and benefits, and we are delighted to have them back in-house and on shore. We applaud our union partners in the Communications Workers of America who worked with us to create competitive cost structures that allow us to meet the demands of this competitive market while still providing good domestic jobs."

Even in the current difficult economy, AT&T continues to add jobs in parts of the business that are growing, such as wireless, video and broadband.

Page 1 of 1 AT&T Insider
January 29, 2009

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I spent 25 years working for Ma Bell and her offspring. The DOJ triggered Ma's slow, painful death and 2 of her children, SBC and " the NEW AT&T", finished her off. The "New AT&T" is a very shallow, greedy little child. Ma B would be ashamed of today's AT&T.