Your communication rights VLOG series Part 4 ADA Title 3

TRANSCRIPT: The ADA Title 3 focuses on private businesses, agencies, non-profit agencies, and general public places, which includes doctors, hospitals, or any other medical services. I will use the doctor's office an example because that is a very common situation for Deaf or Hard of Hearing individuals. Even though the example is about a doctor's office, the same idea applies to all businesses under ADA Title 3. If a Deaf or Hard of Hearing individual goes to a doctor's office to schedule an appointment, he/she has the right to request an interpreter for effective communication. The example is for scheduling an American Sign Language Interpreter for a doctor's appointment. However, if it a simple reason, such as scheduling an appointment, or filling out a new patient form or anything that does not require a lot of interactive communication, written communication is considered effective communication. However, if the communication becomes more in-depth with a lot more communication, then it might not be effective communication for that Deaf or Hard of Hearing person. An ASL Interpreter might be required so the individual can fully understand the conversation. This will depend on each individual's needs for effective communication. These rights are not only for Deaf or Hard of Hearing patients, but if a close family member of a Deaf or Hard of Hearing person, for example parent(s), husband/wife, or children is the patient. During the medical appointment or medical emergency if the Deaf or Hard of Hearing person is required to be a part of the medical proceedings, or has to make a decision for the family member, the Deaf or Hard of Hearing individual has the right to effective communication, and an appointment needs to be scheduled with whatever effective communication meets that person's needs. Please see my next vlog on Section 504 Rehabilitation Act of 1973.

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