This is the third episode of The Buzz and it's the second of a three-part series on the social media bubble. This segment visits the plusses and minuses of setting up social media as an instant customer satisfaction tool.
The episode features Brian Morrissey, Digitial Editor of Adweek, Noah Brier, Head of Planning & Strategy at The Barbarian Group, Ian Schafer, Founder & CEO of Deep Focus and Alan Wolk, Blogger, Creative Strategist and Executive Director of the Hive Awards.
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