We just purchased the Eagle II Copter at Toys R Us in NYC for a Christmas presnt. The copter had a defective part so I called the company. The customer service representative was very helpfull. They are sending me a new Copter, WOW, I only needed a new part for the copter. They had stated they are working with the manufacturer to obtain spare parts. My son is excited again as this was a Christmas present for him. Thanks to TOL inc and Alive Products for their help.
@robbelluk I called the customer services number on the side of the helicopter box in the end, and very helpfully, they sent me some spare blades - for free.
I bought one of your Eagle II RC helicopters from Harrods - where can I get spare rotor blades from please? They didn't sell them at Harrods, and I don't live in London anyway. I can't find them on your site or by searching online. Great helicopter, but it's not much use without the main rotor blades... they're really easy to break, so I need to get more spares!
@masterchief570 dont click the trim button hold it down till the rotations slow it will always have a little bit of a spin on it but should be okay
chesheggmun 2 weeks ago
hey guys if you need spare parts all you need to do is email hamleys you get a warranty and spares are always free
chesheggmun 2 weeks ago
where can we buy spare parts in london-uk or internet???? my 8year old son hardly used it..., please help.
cealvaradob 2 months ago
Got one for christmas, need spare blades already - where can you get these from? Cheers!
ojobson 2 months ago
Bought this and it died two days later. Waste of $80. Can't even find a legitimate website for them. Very shady company. Do not buy.
HRFTG 2 months ago
@saima11111 About $80
HRFTG 2 months ago
My grand son has bought a tornado helicopter in London the rear motor (Soo9-19)is not working. Were could I get a replacement. I am from India.
beemorein 1 year ago
We just purchased the Eagle II Copter at Toys R Us in NYC for a Christmas presnt. The copter had a defective part so I called the company. The customer service representative was very helpfull. They are sending me a new Copter, WOW, I only needed a new part for the copter. They had stated they are working with the manufacturer to obtain spare parts. My son is excited again as this was a Christmas present for him. Thanks to TOL inc and Alive Products for their help.
TrojanStarryNight 1 year ago
@robbelluk I called the customer services number on the side of the helicopter box in the end, and very helpfully, they sent me some spare blades - for free.
robbelluk 1 year ago
I bought one of your Eagle II RC helicopters from Harrods - where can I get spare rotor blades from please? They didn't sell them at Harrods, and I don't live in London anyway. I can't find them on your site or by searching online. Great helicopter, but it's not much use without the main rotor blades... they're really easy to break, so I need to get more spares!
Thanks for your help
robbelluk 1 year ago