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Super Sales Person

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Uploaded by on Sep 1, 2009

What makes a sales person a super sales person. Ronald Hughes CEO of Tops looks at the levels of consciousness a sales person goes through to become a super sales person. Consciously competent, Unconsciously incompetent, Consciously incompetent and finally the state of grace is unconsciously competent. You must learn the business skills what's in it for them, learn the questioning skills: leading questions, open questions, alternative questions and closing questions. You must learn the structure of a sales presentation you must learn how to understand the signs of rapport and then you must forget what you learned and learn to understand the person in front of you and the person you are.

Ronald Hughes has been a sales and business skills trainer for ten plus years as a sales manager at infocheck UK, Ronald turned a failing department inside sales department and took the market in less than eighteen months through a simple set of developmental steps of the organisation and the employees. Ronald worked with Keith Wymer at Hotlines On-site where they broke new ground in outsourcing sales teams to companies like Unisys, Seimens Nixdorf, PPP, Cognos, Compuware and an emerging database company Oracle. After running a small callcentre in south London handling inbound calls as well as outbound Ronald began providing learning materials for other companies wishing to produce the same results and crash tested a piece of software used to script large callcentres, The software worked great but human conversations were ultimately superior. At this point Ronald met Karen Darby a sales trainer with a hunger for success. Karen and Ronald worked together for several years providing training for sales dependant organisations like sky television.

Ronald's work with Keith Wymer and Karen Darby lead him to believe that training needed more emotion and greater knowledge of the science of communication. Over the last ten years Ronald as produced free sales training courses for hundreds based on the delegates being successful in selling. The model SOS School of sales was effective and highly successful but when Ronald became ill in 2007 the company was unable to continue the success.




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