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Social Media in the C-Suite: Listening, Learning and Creating a Strategy from the Top Down

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Uploaded by on Nov 22, 2011

As social media becomes more pervasive in the modern business landscape, creating a strategy for its use can no longer be confined to the tech or marketing side of any operation. In the recently released book, Social Media Leadership: How to Get off the Bench and into the Game, author Michael F. Lewis, chairman and CEO of social media services company Social Strategy1, offers managers a guide to understanding and leveraging tools such as LinkedIn, Facebook, Twitter and Groupon.

Social Strategy1 sat down with Knowledge@Wharton and Wharton marketing professor and one of the world's top researchers, Eric Bradlow to discuss the opportunities and potential pitfalls of implementing a social media strategy.

This video can be viewed in its entirety on knowledge@wharton knowledge.wharton.upenn.edu/article.cfm?articleid=2857

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