Abusive Customers: Customer Service Training : Examples of Bad Customer Service
Loading...
Link to this comment:
Top Comments
All Comments (84)
-
this video is very outdated.
-
shut up
-
she is one of those people who will give you a hard time on the phone
9 months ago 2
-
Rule #346 - Try not to misspell/mispronounce customers' names - if you're in a situation where you use them (such as carryout food, etc.) I have seen people walk out of an establishment never to return over this. May seem kinda silly to some, but customers can be fickle.
-
I am not sure why she does training that tells us what NOT to do. It is very counterproductive, because "What we focus on expands." In this case, our attention is drawn to bad behavior.
I'm also disappointed that there is nothing here to help us deal with tough customers, which is what got promised at the start of the video
-
she is oblivious to how the customers rush us and how lying has saved many a life.
-
Rule #345- Don't grab the customer's genitals.
-
People with flip overs killed customer service.
15 videos
Abusive Customers: Customer Service Training- 0:57Garden Tips : How Do I Grow a Marigold Flower?by expertvillage12,637 views
- 2:38Garden Tips : How to Plan a Circle Flower Bed U...by expertvillage9,248 views
- 2:42Garden Tips : The Best Quick Growing Flowers fo...by expertvillage6,410 views
- 1:48Garden Tips : How to Deadhead Petunia Flowersby expertvillage3,791 views
- 2:52Customer Service - A GOOD example of customer s...by tdmvideos8,620 views
- 0:11Bad Customer Serviceby maxiewawa291,260 views
- 4:01Handling Complaints and the Irate Customer Vide...by sqies23,566 views
- 1:13Customer Service (Comedy)by TheCalculusMan42,361 views
- 5:56Bad Customer Service Callby dmandalia738,948 views
- 8:34Customer Service Training Videoby NewmarketLearning55,251 views
- 3:37BAD Customer Serviceby ddtave323,251 views
- 3:59Customer Service Training Videoby lastingimage218,396 views
- 2:20Customer Service Training Tips : Watch How you ...by expertvillage20,701 views
- 6:02Horrible customer service!! (McDonalds)by AtlantaSistah71,971 views
- 2:25Abusive Customers: Customer Service Training : ...by expertvillage39,338 views
- 1:25Customer Service Training Tips : How to Follow ...by expertvillage4,853 views
- 2:48Mr Bean - Bad Customer Service -- Schlechter Ku...by MrBean1,783,139 views
- 1:22Abusive Customers: Customer Service Training : ...by expertvillage8,739 views
- 5:12How to Provide Good Customer Serviceby dailyidea149,019 views
- 2:08Abusive Customers: Customer Service Training : ...by expertvillage7,090 views
fuck stop paying the customer service agent 5 dollars per hour in india and maybe we would get some fucking service
brandonlacavera 2 years ago 12
I work in the customer service industry (an inbound call center) and I'm curious to see where you other commentors are coming from. Seriously, if one of you could explain the animosity, that would be appreciated, because I work with a lot of people who feel the same way and it never made sense to me. I've can't think of a reason not to be nice and empathetic to the customers, especially the angry ones. Doesn't mean I can't get down to brass tacks, just that I try to make it as smooth as possible
zoazoon 2 years ago 4