Alert icon
We're changing our privacy policy. This stuff matters.  Learn more  Dismiss

Jetstar Customer Guarantee

Loading...

Sign in or sign up now!
Alert icon
Upgrade to the latest Flash Player for improved playback performance. Upgrade now or more info.
3,919
Loading...
Alert icon
Sign in or sign up now!
Alert icon

Uploaded by on Feb 10, 2010

No description available.

Category:

Travel & Events

Tags:

License:

Standard YouTube License

  • likes, 10 dislikes

Link to this comment:

Share to:
see all

All Comments (13)

Sign In or Sign Up now to post a comment!
  • The quality of this video is equal to the quality of their service.

  • Where can I see the charter. What page on website. They are a cheap airline who do nothing. False advertising, false promises and underpaid staff. Soon all will be in Asia. Wake up Buchanan tell the truth. Always an excuse never a solution.

  • Does anyone have an adress to write to Bruce Buchanan please? I need to try to reclaim the thousand pounds they have borrowed from me for over a month

  • @Fisha2010 Virgin blue is soooooo much better than jetstar, Service and the aircraft and just everything is better!

  • Bullshit, Fly Qantas or Virgin you get better service and better look after. Worst flight i ever had was with Jetstar! Jetstar were better when Joyce was incharge.

  • This is just a trick from Bruce Buchanan and JetStar. I lost USD 3.500 because of 8 hour "scheduled change" from JetStar. I had to buy new tickets for all my forwarding flights. JetStar informed me about this BIG delay just hours before the fligt.

    But the worst thing is that travel insurance DO NOT cover "scheduled change" delays, only technical and weather problems.

    I have written an email to JetStar CEO (Bruce) today, and will post the development in the case here.

  • This is great to see - Builds a benchmark for the other airlines in the market

  • I guess it's good to see them put it in black and white so we can hold them to it.

  • Good to see an Aussie airline putting their money where their mouth is. At least Jetstar is heaps better than Virgin Blue, AND heaps cheaper.

  • good on you jetstar. good on you

Loading...
Alert icon
0 / 00Unsaved Playlist Return to active list
    1. Your queue is empty. Add videos to your queue using this button:
      or sign in to load a different list.
    Loading...Loading...Saving...
    • Clear all videos from this list
    • Learn more