Dubai, April 5, 2011: Aster Pharmacy, part of DM Healthcare, the regional healthcare conglomerate has won the 2010 `Best Retailer' award in the pharmacy category under the Dubai Service Excellence Scheme (DSES) instituted by the Department of Economic Department (DED), Dubai.
The service excellence award has been given to Aster for its relentless pursuit of best practices in pharmacy retailing spanning sustained focus on quality, customer care and service excellence at its outlets.
Ms. Maha Solaiman, Assistant. Manager, Quality Control, Aster Pharmacy., said: "We consider this award from the Government of Dubai as an endorsement of our efforts in making sure that Aster pharmacies remain several notches above its peers in Dubai in comprehensive quality care. Over the years, we have refined and reinforced our customer care and quality benchmarks in line with our corporate philosophy of offering customer-centric services to serve the community better."
On behalf of Aster, Mr. Anwar Hussain, Senior. Manager, Operations, Aster Pharmacy received the Award along with Mr. Jayaraj, a Senior Pharmacist from HH Sheikh Maktoum Bin Mohammed Bin Rashid Al Maktoum, Deputy Ruler of Dubai, at the Annual Business Excellence Award Ceremony 2011 held on by Dubai Economic Dept., by Govt. of Dubai.
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