Principle 4: Mercy

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Uploaded by on Apr 19, 2010

In which I present principle number four in the series, "Living Up to Our Own Expectations."

Follow me on twitter at http://www.twitter.com/melissajenna

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Or, take a gander at my blog at http://www.melissacompagnucci.com

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Uploader Comments (MelissaJenna)

  • You have to do this all the time when working in retail. dealing with cranky customers when you've been nothing but nice, sometimes it's hard to let go. but i find if I don't then the next customer doesn't get the best customer service that they deserve and I think for me that's very important to give that to everyone that walks through the door. but sometimes it can be challenging. :)

  • @missbananacheeks I half-believe that it should be mandatory for people to work retail for 6 months for that very reason. I am endlessly patient with people working retail, but on the flip-side, I have really high expectations for service because I know how much I valued that at my job.

  • Holy crap, your hair got long.

  • @xtoturnwithinx Dude you're telling me. It's like it happened over night!

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All Comments (32)

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  • Great videos, great state of mind. I'm really enjoying. Thanks for all good work.

  • Melissa! Please put your hair to how it was in the "How to Love a Woman" video you made a year ago. Then let's get married.

  • I'd say mercy and forgiveness are related, but not exclusively tied. I can let little things slide without actually forgiving anyone. Some things don't matter enough to bother with passing judgement or forgiveness. It's also 10 times easier to avoid passing judgement than it is forgiving. I can simply forget much more easily than I can forgive. Forgiveness takes concentration and patience where forgetting takes neither.

  • Thanks Melissa, What a beautiful smile you have.

  • Could come off as preachy? Everything you say is preachy!

  • Great Video! Mercy is one of the hardest things in my life to give too others even thou It has been given to me. Thanks for thinker!

  • re: flipping the bird in traffic. -- I live in Texas where its not unreasonable to expect that anyone may be packing heat, and so I only need think of basic survival issues to consider not escalating petty traffic altercations. Mercy isn't really necessary there, but perhaps in the heat of the moment it just might have some survival value if you haven't yet figured that much out.

  • Mercy. Pre-emptive forgiveness? Or simply tolerance? When I think of mercy I consider not thoughtlessly make things more painful just because you feel justified, and sometimes even if you may be indeed be justified. You really can't competantly engage justice if you can't understand mercy first. Justice without mercy, has no more power of meaning than personal vengence or hypocritical dogmatism.

  • will you PLEASE PLEASE fix your hair so it doesn't keep falling into your eye. It is really annoying and distracting to watch. I'm trying to be merciful here :)

  • Good to see you back.

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