Bank Tech 2011 Interview with Luke Haber

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Uploaded by on Sep 29, 2011

We had a chance to speak with Luke Haber, IT Manager for Summerland Credit Union at Bank Tech 2011.

Questions:
1. You said you agree that there are many great ideas here, but you wonder if they are innovative. Can you please comment?
2. What can banks do to get Gen-Y's customers and keep them?
3. Do you feel social media needs to be a focus of banking?

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