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Published on Apr 5, 2012
The 'IBM Cloud Service Management Simulator Workshop' is a hands-on, interactive simulation game which focuses on the challenges and business value of implementing service management best practices in the context of a realistic scenario.
During the workshop, you'll use gaming and role-playing dynamics to mirror the real-world interaction between IT and the business, from both a strategic and operational perspective.
Over the course of the session, you will experience a transformation from chaos to order, and learn how the right balance of speed, accuracy, and prioritization in problem solving can translate into a superior business outcome.
For more information on the simulator, send an email to email@example.com.
And be sure to sign up for our workshop at Pulse 2013!