http://www.groupharmonics.com - Ed Muzio, author of "Make Work Great" and "Four Secrets to Liking Your Work," describes the Seven Step Problem Solving model originally authored by Dr. Shoji Shiba. If you have a complex, organizational problem, this is the way to solve it! Solutions to workplace problems that use this model for problem solving are more likely to work in the long term, and more likely to be of larger benefit to the organization at large.
very good explained
luiirock 5 months ago