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Professional Phone Etiquette : Taking Good Phone Messages

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Uploaded on Sep 25, 2008

Get accurate information when taking a message by repeating what the caller says. Learn how to take good phone messages from a communications specialist in this free phone etiquette video.

Expert: Tracy Goodwin
Bio: Tracy Goodwin has a masters in corporate communication and 10 years experience in professional speaking.
Filmmaker: MAKE | MEDIA

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