Open Source OTRS 2009
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Uploaded by Solarswind on Oct 29, 2011
Chosen to develop a nationwide deployment plan to provide a seamless entry into the US market. Purpose manage existing clients, through retention while attracting new clients. Examples of the operational model for supporting SaaS, Open Source offered by OTRS. Proposal additionally included projected cost analysis, manpower and deployment of the US presence. I have provided a link to the original PowerPoint Executive presentation into video format. For additional information visit the official OTRS website at otrs.org
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