National Rail Enquiries - Editing a Journey / Adding Railcards / Returns
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Uploaded by nationalrailenq on Nov 3, 2011
Following feedback from our customer satisfaction survey, we've identified that a number of users are having trouble with editing a journey on the website. We're going to make some changes to improve that process, but in the meantime, we've prepared this video to show you how it works.
National Rail Enquiries is the definitive source of information for all passenger rail services on the National Rail network in Great Britain.
Website: www.nationalrail.co.uk
Facebook: www.facebook.com/nationalrailenq
Twitter: www.twitter.com/nationalrailenq
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Really liked the way you've responded to feedback with something quick like this, instead of just waiting while you go through the long process of changing the web site.
cxfocus 3 months ago