Robb Scott, President and CEO, Deer Valley Credit Union starts with the discussion of the challenging housing market in Arizona and his concerns about people walking away from their homes through foreclosure or short sell. Another main concern he discusses is about going back to basing loans on collateral value as opposed to being able to take the member's character into consideration. Scott believes member loyalty and re-educating members on the credit union difference are opportunities for 2010 and beyond.
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