This video explains how to resolve lines or streaks on copies, sent faxes, or scans. The printer shown is the HP Officejet Pro 8500 Premier All-in-One Printer - A909n. The same steps apply to other models in the Officejet Pro 8500 series (A909a, A909b, A909d, and A909g).
I am an HP employee. I do not represent HP on this website.
That was perfect. I run a professional office out of my home and cannot tolerate anything less than 100% when faxing or scanning. Today I noticed a huge streak on a scan. I followed the instructions and was amazed how much dirt came off the rollers. It works like new again. Thank you.
unirrational 1 month ago
Thanks- very helpful!
DrSLawrence 5 months ago
Thanks - that's what I needed! Problem fixed
hduarte1 10 months ago
Thanks. Your video was most clear and answered my questions.
virginia85218 10 months ago