CALL CENTER AGENT (Chukkoi)

A clip from my life as a call center agent...

Yup, this is where many newly graduate nurses end up. I happened to be one of them.

Well, it was five months of outbound calls before I finally pursued my career as a nurse.

BTW, this was during Halloween so bear with the costume!

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[mariehenry5768]

thanks to God that I have found your video. It's very helpful!

[chukkoi]

@mariehenry5768 Nice to know I've helped you thru my vid. Thank you for watching! :-)

[cathycampos33]

hello do you easily get hired when applying to a call center? because i had a friend he apply to a call center almost 15 call canter but dont get hired he shared that to me but he's an it graduate of a good school here in cebu is it really hard to be hired on a call center? but currently he's working now in a call center

[chukkoi]

@cathycampos33 Some say it's difficult, some find it easy that they work and move from one call center to another. If your friend didn't make it to a call center for the 15th time, then he has to reflect if he has what call centers are looking for. Being an IT grad isn't a guarantee he'd get a job easily.

[chukkoi]

I have a colleague who worked as a domestic helper in Kuwait and learned to communcate in English and speaks it very well. I also have another colleague who worked as a saleslady in Divisoria and can can collect payments thru calls. There are lots of factors call centers look for other than passing their tests.

[chukkoi]

Your friend should assess himself if he's able to handle interviews well, other than passing their tests. Call centers like outspoken people, that's one thing. :-)

[emoteroalagano]

what company is that .

[mrxmrx]

i used to work as a general transcriptionist and we always transcribe messages like this.

[chukkoi]

Not necessarily. May pros and cons din yan. Nakakasindak ang boses kapag malaki. You can either use it to your advantage to get what you're demanding, or you can intimidate clients. Meron akong kasama dati na boses kiki pero nakaka kolekta ng malaki (collections kasi kami). I guess it's not really sa voice but how you convince people. Sa tech support, any voice will do as long as you can explain things well, at pasensyoso ka. Good luck sa career! Ingats! :-)

[ocelot16000]

kelangan ba maganda boses mo? kac medyo malaki kac boses ko at balak ko mag apply as tech support.