Farmers Insurance's Fleet of Catastrophe Claims Vehicles

Farmers Insurance Group of Companies and Zurich Financial Services displayed their new state-of-the-art Mobile Catastrophe Claims buses (MCC's), and 10 of their fleet of 35 Customer Care Vehicles (CCV's) in and around the New Orleans TPC golf course during the Zurich Classic, designed and built based on lessons learned from hurricanes Katrina and Rita.




"The mobile units enable the Farmers' Catastrophe Corps to respond immediately and effectively and are the center-point for handling claims and servicing customers," explained Farmers CEO, Paul N. Hopkins. "The buses and customer care vehicles have the most state-of-the-art equipment available anywhere in the United States."

The Mobile Claims buses are 45 feet long and are built on a superior diesel platform. They are the only diesel powered buses in the insurance industry with built-in data satellite on top of the platform to service customers. They are also equipped with various advanced technology, such as built-in GPS navigation, security/safety system, noise-reduction generator, and in-motion satellite TV, which allows Command Center personnel to track inclement weather and urgent news reports when all other forms of communication are unavailable. Stationed at Farmers National Catastrophe Claims Center in Olathe, Kansas, they can be dispatched in a moment's notice to any catastrophe in the contiguous United States.

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