I invite you to watch the 1st part of my video with Mark Mullen, the new CEO of first direct.
I recorded it on Monday 3rd October 2011 at HSBC's HQ in London. Thanks to Amanda Brown for facilitating my meeting with Mark.
You will find more background info, links to my previous first direct coverage, and the agenda of this interview directly on Visible Banking: http://bit.ly/o3Q4y9.
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