Help With Tax Credit Overpayment

tax creduts re a con. They are absolutely terrible. The staff are highly unhelpful and since 2005 i have had 3 big problems all of which i have been in the right. close down this system and open something where the staff actually know what they are doing!

When r u HMRC staff going 2 face the fact that u only experience a tiny % of the 8 MILLION overpayments. Even at a rate of 20 cases a day for 2 years thats 10,000. Thats 0.00125%. Not exactly indepth analysis is it. Yet they claim themselves as some type of expert, ironically believing that because they work 4 the dumb ***** who caused the whole mess, they no better than those suffering the systematic maladministration. Ps. do u get loyalty pay 4 sticking the boot in when u aint even clocked on?

Absolute rubbish. Customers are always told they can dispute the o/p as it is the only course of action available to a customer. Nearly all o/p's I have dealt with (over a 2 year period) have been due to late notification of change or increase in income, especially after a current year estimate has been provided. That said there are cases where it was not the customers fault but these are in the minority. I am glad not to be part of NTC anymore, oh and best of luck to your crusade.

There may be blaggers out there, but we are not them, and many millions more are tarred with that same brush. We 'hoped' for justice too, but when we all get treated like con artists and HMRC are provable crap with recording data right we just get called liars. it can take years (4 years and counting in my case) to even get an unbiased opinion on a case.