TheInsightAdvantage's Channel

8 subscribers

827 video views

0:31

11 months ago

SVPCamp11.m4v

Dane Glasgow, VP at eBay announcing $25 gift coupons under selected seats at the General Session of Silicon Valley Product Camp 11. Lots of whoo-ho...

barbaragnelson • 48 views

TheInsightAdvantage commented:

What a fun surprise!!! Loved the vibe of this conference!!!!
0:53

1 year ago

After the Famous Double Rainbow

Here's more footage I shot after the famous one, this is after I composed myself, after taking about a dozen still photos. Creator has told me not ...

Hungrybear9562 • 1,026,303 views

TheInsightAdvantage commented:

Feed that kitty!!!
7:07

1 year ago

Arcade Fire interview | Part 2 of 2 (July 2010)

http://facebook.com/ArcadeF... | http://twitter.com/ArcadeFi...

Win, Régine and Will from Arcade Fire interviewed.

Part 2 of 2

flashspacer • 18,455 views

TheInsightAdvantage liked
9:32

2 years ago

Employee and Customer Loyalty Part 3 - Final Words

Jennifer Berkley, of The Insight Advantage, and Cherryll Sevy, of Cypress Ridge Solutions, filmed this cable episode to discuss the impact of highl...

46 views

TheInsightAdvantage uploaded
8:30

2 years ago

Employee and Customer Loyalty Part 2 - The Employee Loyalty Connection

Jennifer Berkley, of The Insight Advantage, and Cherryll Sevy, of Cypress Ridge Solutions, filmed this cable episode to discuss the impact of highl...

62 views

TheInsightAdvantage uploaded
7:20

2 years ago

Employee and Customer Loyalty Part 1 - Why Customer Loyalty Counts

Jennifer Berkley, of The Insight Advantage, and Cherryll Sevy, of Cypress Ridge Solutions, filmed this cable episode to discuss the impact of highl...

93 views

TheInsightAdvantage uploaded
6:22

2 years ago

Part 3 Talking to Your Customers: "How to Integrate These Practices"

79 views

TheInsightAdvantage uploaded
3:21

2 years ago

Part 1: Talking to Your Customers - Common Sense, Not Common Practice

Part 1: Common Sense, Not Common Practice

359 views

TheInsightAdvantage uploaded
5:56

2 years ago

Part 2: Talking to Your Customers - 7 Good Reasons

7 good reasons to talk to your customers

181 views

TheInsightAdvantage uploaded

About The Insight Advantage

The Insight Advantage helps organizations quickly and cost-effectively gain customer insight and inject it throughout their businesses to ensure that they keep
their customers by understanding what is important to them—and then delivering it.

We provide a wide range of services (web surveys, focus groups, telephone interviewing) to help our clients develop a customer research strategy, which will ensure that the organization has ongoing insight into their customers evolving needs and expectations.

We also help organizations monitor customer loyalty using the Net Promoter Score approach.

Contact us today at: 408-358-0700
or visit our web site at: http://www.theinsightadvantage.com

less

Created by

TheInsightAdvantage

Latest Activity

Apr 3, 2011

Date Joined

May 20, 2009

About this user

Jennifer J. Berkley, the founder of The Insight Advantage, has a thorough understanding of the impact of customer insight on the many processes that are essential to all organizations: new product development and marketing, sales, operations, product/technical support, and more.

Before founding The Insight Advantage, Jennifer served in a number of critical roles across functional areas within a leading training/consulting firm, developing exceptional project management skills, and a holistic view of business issues.

She has extensive experience in successfully implementing business strategies across organizational functions, integrating the voice of the customer into all functions, streamlining and documenting processes to increase efficiencies and improve quality, and developing and implementing product strategies for both new and existing products.

Throughout all of her work, Ms. Berkley brings a strong commitment to helping organizations realize the link between increased profits and a commitment to making key business decisions with customers current and emerging needs in mind.

Age

Country

United States

less