Dawn, I looked your records and you were here in 2003---FOUR YEARS before I bought the practice in 2007 and virtually rebuilt it from the ground up. I'm sorry you didn't get your dog's lab results in a timely manner at the time (the records are so old I don't even have all the details available anymore, and the vet you saw is long gone). So, let's review--you're trashing a business that you don't have remotely current relationship with? And a doctor and staff you've never even met? Wow.