Service Management 101
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ITIL Service Strategy 2011 Edition Changes.mp4
ServiceManagement101
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ITIL Service Strategy 2011 Edition Changes.mp4
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ITIL CSI 2011 Edition Changes.mp4
ServiceManagement101
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ITIL CSI 2011 Edition Changes.mp4
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ITIL Service Operation 2011 Edition Changes.mp4
ServiceManagement101
101 views
ITIL Service Operation 2011 Edition Changes.mp4
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ITIL Service Transition 2011 edition Changes.mp4
ServiceManagement101
67 views
ITIL Service Transition 2011 edition Changes.mp4
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ITIL Service Design - 2011 Edition Changes.mp4
ServiceManagement101
112 views
ITIL Service Design - 2011 Edition Changes.mp4
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Applying for a SMBOK subscription membership
ServiceManagement101
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A tutorial explaining the process to apply for a SMBOK subscription membership
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How to Ask a Question from the SMBOK website
ServiceManagement101
3 views
A brief tutorial on how to Ask a Question from the SMBOK website
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An Introduction to the ITIL best practice statement library
ServiceManagement101
38 views
An Introduction to the ITIL best practice statement library, a complimentary component provided to subscribers of the SMBOK service.
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An introduction to the Decipher the ITIL Code component
ServiceManagement101
23 views
An introduction to the Decipher the ITIL Code, a component of the SMBOK service.
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An introduction to the ITIL v3 Glossary component
ServiceManagement101
40 views
An introduction to the ITIL v3 Glossary, a complimentary component provided to subscribers of the SMBOK service.
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