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Hands across the water
sdipietr
110 views
The Best day in Baan Tharn Namchai - Phuket Thailand
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Keynote summary - Double your revenue with customer service
sdipietr
76 views
Steven Di Pietro's newest keynote called Double Your Revenues in Three Years. here is a 6:30 summary.
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Mystery Shopping Best Practice
sdipietr
47 views
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Wollongong Sales Breakfast March 2011
sdipietr
11 views
75 Strategies to double your revenue in three years
Many of my clients ask for advice on how to increase their revenue with customer service.
I've decided to run a brea...
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Welcome to Service with Purpose
sdipietr
13 views
This video describes how I help organizations provide better service.
So many organizations are frustrated that they cannot be traction from their strategies.
This vide...
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Customer Service has an Expiry Date
sdipietr
34 views
Good service is forgotten.
Bad service is remembered.
Just having one good experience doesn't make a loyal customer.
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Accidental Positioning
sdipietr
9 views
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Thanks for the water
sdipietr
11 views
The little unmeasurable things done by staff are the ones which go un-noticed, but build your brand one solid brick at a time.
Here is a very short video with an example.
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Service is not just about people
sdipietr
14 views
Unfortunately, the customer service industry often focuses too much on the individuals and product basics forgotten. Your staff may be the best trained and most enthusiasti...
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8 ways to sell anything
sdipietr
48 views
There isn't one way to sell. Nor is there one way to serve. A sale is the ultimate form of service. However, many organizations get confused by the different ways to sel...
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