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the tale of the tiger
samswaminathan
34 views
Recorded on December 10, 2009 using a Flip Video camcorder.
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Sam's laws of teamwork
samswaminathan
246 views
If you want to build a great team, you need to have your team members on your side - trusting you, respecting you, and wanting to work with you. These laws will help you bu...
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What caused the current crisis?
samswaminathan
124 views
Recorded on February 28, 2009 using a Flip Video camcorder.
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Can the Obama bailout plan work?
samswaminathan
72 views
Does the plan address all issues?
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More questions from the audience at the leadership conference
samswaminathan
118 views
A member of the audience asks Sam who influence him more - the leaders he works with or those who write about leadership
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Questions from the leadership conference audience
samswaminathan
22 views
How do Gandhi's teachiings matter in the face of 911?
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A Crisis of Leadership - Turnover at the office of the CEO -
samswaminathan
216 views
It is hard to believe that so many CEOs had to go within a year. What does it say about our ability to develop leadership
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Customer Segmentation
samswaminathan
2,264 views
Not all customers are alike. Nor are their needs alike. The trick lies in being able to figure out their unique requirements, and then fulfilling those requirements.
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The Philosophy of Starbucks
samswaminathan
1,461 views
The childhood of Howard Schultz, CEO of Starbucks, has profoundly influenced the way Starbucks treats its people.
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The Best and Worst Steps to Customer Centricity
samswaminathan
456 views
Listen to the best and worst actions you can take to make your company customer centric
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