neilzelinski's Channel

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martha101.posterous.com/oh-yo...

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neilzelinski

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May 12, 2011

Date Joined

May 12, 2011

About this user

Customer service is the manner in which the product or service is delivered to the customer. Most people would probably agree with the generic definition of good customer service: prompt and courteous attention delivered by smiling, friendly employees. But is it? And what if a business wants to kick it up a notch? What is great customer service? Well, here the definition gets a little fuzzy.

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