Social Media Customer Service

guy1067 added to a playlist 2 months ago

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4 Fast Social Customer Service Answers

www.thepaceofservice

140 views

social media customer service 88 videos

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• 13:48 Add to

  How Social Media Can Improve Customer Service

  http://chris.pirillo.com/us... What can you do when a business gives you unsatisfactory service an...

  1,308 views
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  Cisco SocialMiner - Social Media Customer Care

  Cisco SocialMiner is a social media customer care solution that can help you proactively respond to customers and prospects communicating through p...

  684 views
• 5:26 Add to

  Social Media Customer Care Demonstration at VoiceCon

  This is a video of Tod Famous and Tina Shakour showing a social media customer care demonstration at VoiceCon. In this scenario, there is a custom...

  687 views
• 7:06 Add to

  Social Media Customer Care Demo at Cisco Live

  Peter shows how a call center agent uses Cisco Quad to aggregate the contacts, applications, and information he needs to effectively do his job and...

  1,171 views
• 2:17 Add to

  Social Media and the Contact Center

  Working Solutions introduces a powerful social media interaction tool to enhance your contact center's customer engagement capabilities.

  http://ww...

  3,399 views
• 4:44 Add to

  Inside Dell Global Command Centers

  In this vlog, Tim Mixon from Dell's Global Services team talks to Matt Roberts in the GCC to get a better idea of how they operate.

  Dell uses Globa...

  2,377 views

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