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GreymouseFiji.wmv fixmybusiness 29 views Greymouse Fiji Team share their stories on customer service, and the days work. Visit the site at http://www.greymousefiji.com Thanks, Fiji support team
Export Awards Video fixmybusiness 29 views This video was prepared by Greymouse Team for the Fiji Exporter of the Year Awards
Greymouse Management Appoints Chief Operating Officer fixmybusiness 102 views Greymouse, leading edge 24/7 services provider appoints Chief Operating Officer to lead and grow the Greymouse footprint around the World, by providing innovative customer ...
Greymouse Team at work.wmv fixmybusiness 22 views Greymouse team having fun at work. Call center having fun.
managed services for web 5 fixmybusiness 58 views Redirect your valuable time to manage your business without having to worry about your I.T. Visit http://nearshore.greymouse.com.au to see how Greymouse can help you an...
IT Support Team in Action fixmybusiness 193 views Gone are the days when you had to worry about those problems that took ages to fix. The Greymouse IT Support team with qualified IT technicians are always ready to solv...
Managed Services fixmybusiness 717 views Now you can avoid frustration and concentrate on your work. See how the team at Grey mouse can help you achieve and maximize your business goals and targets while you don't...
Customer Call Centre Experience fixmybusiness 493 views Experience what a customer does with the Greymouse call centre. Sunshine coast Pet resort manages 200 dog kennels and 150 cat rooms. All telephone, web bookings and c...
Real Customer Experience fixmybusiness 24,157 views Experience what a customer does with the Greymouse call centre. Sunshine coast Pet resort manages 200 dog kennels and 150 cat rooms. All telephone, web bookings and c...
Testimonial - Sunshine Coast Pet Resort fixmybusiness 600 views Jo Hassan explains the transition of the call centre from internal to outsourcing with the service provider Greymouse. Listen to the benefits and challenges she experien...

About Greymouse Education

Greymouse Education site is about helping SME's grow their business.

We give you real world mentors, tips, tools and tricks to be able to help your business succeed.

greymouse.com.au

Created by

fixmybusiness

Latest Activity

Jan 23, 2012

Date Joined

Jun 13, 2007

About this user

Kelvin has a broad depth of international and domestic business Information Technology industry experience including, creation of international companies, establishment of procurement and distribution channels, taxation and importation requirements.

Business experience stems from a strong industry experience and team management in many countries. Assisting many businesses with the change management processes ensuring all stakeholders are in a win -- win situation.

Information Communication and Technology experience ranges from design, implementation and support of enterprise wide IT solutions with a focus on long term cost reductions through efficiencies in business processing integrating cost effective work place and IT solutions. As a Microsoft Certified Trainer of Systems Engineers, responsibilities included operational support for national and international businesses.

His experience is of benefit to all clients by overseeing analysis and IT infrastructure designs. Kelvin has extensive experience and a high standard of customer service at all levels of support, managing small and large implementation teams, transitioning solutions into supportable environments ensuring operational staff to meet key performance indicators ensuring ongoing stakeholder confidence. Kelvin has held positions including Management, Board Positions, CEO & Chairman.

A sound understanding on financial issues comes from personal investment in start up companies, and ownership of investment vehicles locally and internationally. Kelvin participates as mentor in the Queensland Department of State Development and Innovation Mentoring for Growth (M4G) program based in Brisbane and Sunshine Coast areas and member of the Founders Forum, Brisbane.

Kelvin is an award winning Business Mentor and Milestone Manager for the Queensland Government sponsored Vortex (creative industries), Financing Innovation Growth (FIG) and Bluestorm Programs coordinated by the Achaeus business development group.

Kelvin is the founder of Greymouse, leading a team of professionals focused on helping SME's (Small to Medium Enterprises) to compete in an increasingly competitive market. Kelvin delivers globalisation benefits to the SME's ensuring Australian quality standard is maintained while they become more competitive in this flatening world.