NHS Connecting for Health: Informing Teenagers About The NHS Summary Care Record
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Informing Teenagers About The NHS Summary Care Record
Title: Summary Care Records: Providing Better Safer Care For Patients
To Get A (Summary Care) Record - NO NOTHING
To Opt Out - SEE YOUR GP
Transcript:
TEENAGER ONE(talking to the group):
"I was visiting a friend last year and, I've got asthma but I hadn't got my inhaler with me, and I needed it. So I went to this walk in centre but, because I didn't know the exact type of medication, it took them ages to find out what it was I needed."
TEENAGER TWO:
"I was with my mate when he got hit by a car and knocked unconscious. I knew he was allergic to some stuff but I didn't know what, so the hospital didn't know what to give him in case of a reaction."
DOCTOR (replying to teenagers seen previously):
"Well the problem has been that it is only really your regular GP, or NHS staff who you usually deal with that have any details about you. So if you need to visit a doctor or hospital "out of hours" or away from home - they don't any information about you other than what you can tell them - and that might not be very much.
TEENAGER THREE (as though posing question to one of the adults): So if you had an allergy and you were really ill, but you were on holiday. What would happen?
TEENAGER FOUR:
Or you were on some medication; you're away from your home and needed some more but you couldn't remember what it was called.
GIRL ONE:
I've just got to pop in here a second, okay?
GIRL TWO:
What is it you've come in here for?
NURSE:
Come through
GIRL ONE:
Hi, I've got asthma and I've come here to stay with a friend for a few days. I've forgotten my inhaler.
NURSE:
Do you know what type of inhaler you are on?
GIRL ONE:
Sorry!
NURSE:
Don't worry. Do you mind if I access your Summary Care Record?
GIRL ONE:
No. Sure ...
NURSE:
Great. I can see what you have. I can give you a prescription now.
GIRL ONE:
Brilliant. Thanks.
TEENAGER FIVE:
So, will everyone have a Summary Care Record?
LEAD GP:
It's actually being introduced in stages .. but the idea is eventually everyone will have a Summary Care Record.
TEENAGER SIX:
So can everyone see everything about me?
DOCTOR:
Well no. For a start, the SCR only contains certain important bits of information about you - such as any medication you might be taking at that time. Things that ANY doctor who saw you would NEED to know. It DOESN'T list every problem you've ever had or every time you've been to the doctor.
LEAD GP:
Also, it's only NHS staff who need to see your Summary Care Record that are allowed to - and those are the people who are actually going to treating you.
TEENAGER SEVEN (Cheekily):
Can they get lost?
LEAD GP:
The technology is as secure as we can make it so the chance of them being lost or stolen is extremely small.
DOCTOR:
Jason. Your legs a bit of a mess. We are going to have to give you some penicillin. Have you ever had a bad reaction to penicillin?
JASON (incoherently):
Er. I don't know. What are you going to do?
DOCTOR:
I need to look at your Summary Care Record on the computer Jason. Is it OK for me to do that?
JASON (still in pain, but understanding the question):
Yeah, sure.
DOCTOR:
Thanks, that's great Jason.
DOCTOR (to nurse):
It's a good job we looked. He IS allergic to penicillin. We'll have to give him an alternative drug.
TEENAGER EIGHT (referring to scenario):
So if they didn't know about that guy's allergy. What would have happened?
DOCTOR:
Well, he could have had a severe reaction which combined with his injury would have made him quite ill. People have allergies to all sorts of things, drugs, foods and certain chemicals, and like in the clip, they're not always able to tell the medical staff what they're allergic too - which it where Summary Care Record's can be really helpful.
LEAD GP:
It's the same with any medication. Before a doctor can prescribe you anything he needs to know if you're taking anything already this is because certain drugs when given together can cause bad reactions.
TEENAGER NINE:
So Summary Care Records's are really a good idea then?
DOCTOR:
They're a really positive step forward in helping the NHS - help YOU - to get the best treatment possible whenever and wherever you need it.
Add your comments .....
Released by the NHS Connecting for Health - May 2009. The clip is Crown Copyright but reproduced here for the purpose of educational reporting.
Watch the other clips:
'NHS Connecting for health: Benefits of electronic care record' http://youtube.com/watch?v=Ifp rGOiQklU
'NHS Connecting for Health: NHS of the future' http://www.youtube.com/watch?v =YJxTznwRzs4
'NHS Connecting for Health : The Guardian Headlines' http://www.youtube.com/watch?v =UqO03ipfqkA
Title: Summary Care Records: Providing Better Safer Care For Patients
To Get A (Summary Care) Record - NO NOTHING
To Opt Out - SEE YOUR GP
Transcript:
TEENAGER ONE(talking to the group):
"I was visiting a friend last year and, I've got asthma but I hadn't got my inhaler with me, and I needed it. So I went to this walk in centre but, because I didn't know the exact type of medication, it took them ages to find out what it was I needed."
TEENAGER TWO:
"I was with my mate when he got hit by a car and knocked unconscious. I knew he was allergic to some stuff but I didn't know what, so the hospital didn't know what to give him in case of a reaction."
DOCTOR (replying to teenagers seen previously):
"Well the problem has been that it is only really your regular GP, or NHS staff who you usually deal with that have any details about you. So if you need to visit a doctor or hospital "out of hours" or away from home - they don't any information about you other than what you can tell them - and that might not be very much.
TEENAGER THREE (as though posing question to one of the adults): So if you had an allergy and you were really ill, but you were on holiday. What would happen?
TEENAGER FOUR:
Or you were on some medication; you're away from your home and needed some more but you couldn't remember what it was called.
GIRL ONE:
I've just got to pop in here a second, okay?
GIRL TWO:
What is it you've come in here for?
NURSE:
Come through
GIRL ONE:
Hi, I've got asthma and I've come here to stay with a friend for a few days. I've forgotten my inhaler.
NURSE:
Do you know what type of inhaler you are on?
GIRL ONE:
Sorry!
NURSE:
Don't worry. Do you mind if I access your Summary Care Record?
GIRL ONE:
No. Sure ...
NURSE:
Great. I can see what you have. I can give you a prescription now.
GIRL ONE:
Brilliant. Thanks.
TEENAGER FIVE:
So, will everyone have a Summary Care Record?
LEAD GP:
It's actually being introduced in stages .. but the idea is eventually everyone will have a Summary Care Record.
TEENAGER SIX:
So can everyone see everything about me?
DOCTOR:
Well no. For a start, the SCR only contains certain important bits of information about you - such as any medication you might be taking at that time. Things that ANY doctor who saw you would NEED to know. It DOESN'T list every problem you've ever had or every time you've been to the doctor.
LEAD GP:
Also, it's only NHS staff who need to see your Summary Care Record that are allowed to - and those are the people who are actually going to treating you.
TEENAGER SEVEN (Cheekily):
Can they get lost?
LEAD GP:
The technology is as secure as we can make it so the chance of them being lost or stolen is extremely small.
DOCTOR:
Jason. Your legs a bit of a mess. We are going to have to give you some penicillin. Have you ever had a bad reaction to penicillin?
JASON (incoherently):
Er. I don't know. What are you going to do?
DOCTOR:
I need to look at your Summary Care Record on the computer Jason. Is it OK for me to do that?
JASON (still in pain, but understanding the question):
Yeah, sure.
DOCTOR:
Thanks, that's great Jason.
DOCTOR (to nurse):
It's a good job we looked. He IS allergic to penicillin. We'll have to give him an alternative drug.
TEENAGER EIGHT (referring to scenario):
So if they didn't know about that guy's allergy. What would have happened?
DOCTOR:
Well, he could have had a severe reaction which combined with his injury would have made him quite ill. People have allergies to all sorts of things, drugs, foods and certain chemicals, and like in the clip, they're not always able to tell the medical staff what they're allergic too - which it where Summary Care Record's can be really helpful.
LEAD GP:
It's the same with any medication. Before a doctor can prescribe you anything he needs to know if you're taking anything already this is because certain drugs when given together can cause bad reactions.
TEENAGER NINE:
So Summary Care Records's are really a good idea then?
DOCTOR:
They're a really positive step forward in helping the NHS - help YOU - to get the best treatment possible whenever and wherever you need it.
Add your comments .....
Released by the NHS Connecting for Health - May 2009. The clip is Crown Copyright but reproduced here for the purpose of educational reporting.
Watch the other clips:
'NHS Connecting for health: Benefits of electronic care record' http://youtube.com/watch?v=Ifp rGOiQklU
'NHS Connecting for Health: NHS of the future' http://www.youtube.com/watch?v =YJxTznwRzs4
'NHS Connecting for Health : The Guardian Headlines' http://www.youtube.com/watch?v =UqO03ipfqkA
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