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Clicktools introduction
clicktoolsefm
5 views
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Integrating Feedback With CRM is Key
clicktoolsefm
31 views
Episode 6 in the Series entitled "The Role of Feedback in Driving Customer Focus"
Clicktools CEO & Voice of the Customer Expert David Jackson discusses customer experien...
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Using Role Relevant Information to Drive Improvements
clicktoolsefm
32 views
Episode 5 in the Series entitled "The Role of Feedback in Driving Customer Focus"
Clicktools CEO & Voice of the Customer Expert David Jackson discusses customer experien...
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Feedback Must Test the Whole Customer Experience
clicktoolsefm
59 views
Episode 4: Feedback Must Test the Whole Customer Experience
Clicktools CEO & Voice of the Customer Expert David Jackson discusses customer experience best practices in ...
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Customer Interactions are the Basis of Effective Feedback
clicktoolsefm
31 views
Dave TV - Episode 3
Clicktools CEO & Voice of the Customer Expert David Jackson discusses customer experience best practices in this series of short web videos.
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The Clicktools Excellence in Customer Experience Model
clicktoolsefm
55 views
Episode 2: The Clicktools Excellence in Customer Experience Model
Clicktools CEO & Voice of the Customer Expert David Jackson discusses customer experience best practice...
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The Role of Feedback in Driving Customer Focus - Episode 1
clicktoolsefm
78 views
Episode 1: Customer Focus is a Financial Strategy, Not Just a "Nice to Have"
Clicktools CEO & Voice of the Customer Expert David Jackson discusses customer experience bes...
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building1
clicktoolsefm
72 views
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Clicktools & Oracle CRM On Demand
clicktoolsefm
2,498 views
An introduction to the integration between Clicktools and Oracle CRM On Demand.
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An introduction to Clicktools Analytics
clicktoolsefm
1,274 views
An outline of the benefits and capabilities included in the Clicktools Analytics add-on.
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