Customer Experience Analytics
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Forrester Research - Top Customer Experience Trends of 2011
clickfoxinc
512 views
Forrester Principal Analyst Megan Burns discusses the state of customer experience, and presents the top trends of 2011.
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Jeff Jonas Interview Part 3: The Future of Data and Analytics
clickfoxinc
223 views
ClickFox CEO Marco Pacelli interviews IBM's Chief Data Scientist Jeff Jonas on the future of Big Data and analytics.
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Jeff Jonas Interview Part 2: Data Finds Data
clickfoxinc
372 views
ClickFox CEO Marco Pacelli interviews IBM's Chief Data Scientist Jeff Jonas about his concept of "data finds data" and the opportunities in predictive data analytics.
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Jeff Jonas Interview Part 1: Big Data Challenges
clickfoxinc
584 views
ClickFox CEO Marco Pacelli interviews Jeff Jonas about Big Data and the challenges to enterprises.
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ClickFox - Interaction Landscape
clickfoxinc
447 views
ClickFox CEO Marco Pacelli discusses the increasingly complex world of interactions and Big Data and presents a unique approach to making sense of mountains of data.
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Roundtable
clickfoxinc
28 views
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Business Solutions: Segmentation
clickfoxinc
204 views
Watch this one-minute video to see how ClickFox experience analytics solution goes far beyond traditional segmentation methods to deliver a deeper understanding of customer...
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Business Solutions: Customer Satisfaction
clickfoxinc
177 views
Watch this two-minute video to learn why current customer satisfaction measurement approaches are limited, and how ClickFox's unique cross-channel behavioral approach drive...
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Business Solutions: Retention & Loyalty
clickfoxinc
160 views
Watch this one-minute video to learn why customer retention is so critical in today's environment, and how ClickFox's unique cross-channel behavioral approach reduces attri...
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ClickFox Customer Montage
clickfoxinc
187 views
Hear executives from leading companies across industries discuss how they are transforming the customer experience and the powerful business impact they're realizing with c...
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