Buzzient Videos

Buzzient enables customer interaction on Facebook and Twitter from within your existing Siebel system. This video shows a customer service use case...

The Enterprise Social Customer: Taking Social CRM To The Next Level features Social CRM expert Adam Metz and Buzzient CEO Tim Jones. Recorded on De...

Buzzient Posts are the harvest social media content based on the keywords you wish to track. They're the foundation of the analytics you see in th...

Buzzient Filters provide a user-defined way to control what appears in your Posts view. Your custom filters (any number) can be based on brand, se...

Buzzient's proprietary sentiment algorithm analyzes each harvested post and assigns a granular sentiment rating. Individual ratings are aggregated...

Buzzient Reports enables enterprises to generate any number default or custom reports at any time. These can be run ad hoc, or added to the report...

Buzzient provides Social Media Data and Analytics to the enterprise through our web application and integrations.

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Buzzient Facebook Integration w Oracle CRM OnDemand for Customer Service

Customer Service agents using Oracle CRMOD plus Buzzient can reach out to...