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The End of Business As Usual from Brian Solis
BrianSolisTV
1,629 views
Which companies need to #AdaptOrDie in 2012?
http://www.endofbusiness.com/
Now in bookstores everyone and online. Get it here at Amazon: http://bit.ly/EndofBusiness
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The GRAMMY Awards 2012: How social media changed the DNA of the Recording Academy
BrianSolisTV
1,352 views
Brian Solis talks to Evan Greene, CMO of The Recording Academy. Prior to joining The Recording Academy, Greene spent 10 years in theatrical marketing at Walt Disney Studio...
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How Yamaha Invests in New Customer Experiences
BrianSolisTV
720 views
Brian Solis talks with Jeff Hawley, Director of Customer Experience and Rick Williams, Director of Customer Support at Yamaha.
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Nissan Embraces Social Media to Improve Customer Experiences and Foster Advocacy
BrianSolisTV
1,495 views
Brian Solis talks with David Mingle, Director of Customer Management and Erich Marx, Director of Marketing at Nissan.
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How Suntrust Uses Social Media to Comply with Regulation and Engage with Customers
BrianSolisTV
1,417 views
Brian Solis talks with Bianca Buckridee, AVP, Social Media Engagement at SunTrust Bank.
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Ford's Jim Farley on the Importance of Putting Your Brand in the Hands of Customers
BrianSolisTV
2,112 views
Brian Solis interviews Jim Farley, Ford Motor Company's group vice president, global marketing, sales and service. He is the company's most senior marketing leader, report...
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USA Today's Jon Swartz on Disruptive Technology's Impact on Business and Culture
BrianSolisTV
1,571 views
Jon Swartz is a veteran journalist who has covered Silicon Valley's highs and lows over the years. As Swartz says, he's seen it all and along the way, he's chronicled not o...
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Dunkin' Donuts Uses Social Media to Improve Customer Relationships and Experiences
BrianSolisTV
2,803 views
Tyler Cyr, Web Communications Manager, Dunkin' Brands shares how social media helps continue and improve the Dunkin' experience and also shares how the company is learning ...
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How Social Customer Service is Changing the Culture at Comcast
BrianSolisTV
2,283 views
Kip Wetzel, Sr. Director Social Media Servicing & Strategy, Comcast joins (R)evolution to share Comcast's vision for service and why customer service becomes a key that unl...
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Our Digital Society in the Next 30 Years: An Interview with John Battelle
BrianSolisTV
3,750 views
Brian Solis talks with John Battelle, founder and Chairman of Federated Media. John is an entrepreneur, journalist, professor, and author who has founded or co-founded bus...
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