IT Service Management made fun!
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Welcome to the Managing Across the Lifecycle (MALC) Program
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456 views
Ivanka, Tim and Claire welcome participants to the MALC program, explaining the nature of the program and tips on how to study for your exam.
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Preview of elearning Programs
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177 views
many people ask to see a preview of our elearning to get a feeling for the overall learning experience. This video shows you how to access the elearning preview.
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Elearning Programs from the Art of Service
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174 views
Claire and Alana from the Product and Development team answer some frequently asked questions about the elearning programs we offer.
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ITIL V3 Elearning - Enrol Today!
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4,320 views
The Art of Service delivers the entire ITIL V3 Certification pathway online! For those people looking for a cost-effective alternative to classroom based training, these pr...
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ITIL: Don't touch that plug!
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3,388 views
A sort light hearted introduction into why ITIL is useful.
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itSMF08
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106 views
The Art of Service brought excitement, fun and measurable results to the 2008 itSMF conference held in Canberra on 27 - 29 August.
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The Art of Service interview
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4,632 views
The Art of Service interview
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ITIL Apollo 13 Simulation
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19,237 views
ITIL Apollo 13 Simulation
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ITIL Ronco Advertisement Parody
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12,163 views
In the 70's and 80's you couldn't swing a cat without hitting a Ronco ad on American Television. (The Clapper, The Pocket Fisherman, Mr. Microphone) This video is an ode ...
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Forrest & Bubba: Process & Functions
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9,433 views
It turns out that the shrimpin' business isn't the only business Bubba was into!
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