VoicentVideo's Channel

6 subscribers

5,974 video views

VoicentVideo uploaded 3 weeks ago

1:31

SetupCallCenterManager.avi

Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing...

10 views
VoicentVideo uploaded 3 weeks ago

0:57

MonitorAndWhisper.avi

Manage Agent Performance Quality

Easy call monitoring and recording, "whisper coaching" capability enables live-call agent coaching and training th...

7 views
VoicentVideo uploaded 3 weeks ago

2:21

DroppedCall.avi

Automatically track and adjust Call Drop threshholds and dialing pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on Dr...

6 views

About VoicentVideo's channel

voicent.com

Created by

VoicentVideo

Latest Activity

Jan 6, 2012

Date Joined

Nov 14, 2008

About this user

The power of intelligent telephony systems at a cost everyone can afford ...

The telephone is still by far the most ubiquitous and preferred way for people to connect with businesses. With the recent advancements in speech technology and the emergence of the open standard, interactive voice applications -- such as an airline ticket reservation system -- have demonstrated success in increasing customer satisfaction while, at the same time, slashing costs.

However, these systems are expensive and require special telecom hardware to operate. For most businesses, especially for small and medium-sized businesses, the cost and lack of operating expertise prohibit them from enjoying the benefits most big businesses take for granted.

We are here to change all that.

Our products are revolutionizing how people and businesses are using the phone. To take advantage of our innovations, all you need is a desktop computer. By eliminate the needs of special telecom hardware, our dedicated team at Voicent has made it possible to bring you all the benefits at a cost everyone can afford.

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VoicentVideo's channel

VoicentVideo uploaded 3 weeks ago

SetupCallCenterManager.avi

VoicentVideo uploaded 3 weeks ago

MonitorAndWhisper.avi

VoicentVideo uploaded 3 weeks ago

DroppedCall.avi

About VoicentVideo's channel

Created by

Latest Activity

Date Joined

About this user

Age

Country