About this user
Im a Senior Management/Corporate Trainer. After a successful 14yrs career in the corporate training space(last position held was as Regional Head (Training & Development) of a leading BPO-KPO), I now freelance on exclusive assignments.My scope of training includes: -CEO Coaching,OD/Behavioral/Leadership training,Cultural Sensitivity training(US/UK/German/Dutch/Middle-Eastern),Language(including Grammar for the sophisticated English speaker,Basic German,Accent-US,UK) & Soft Skills.Relocation & Transitioning Insights - India & abroad.
Currently in Pune. I do travel extensively owing to my assignments - with the currrent hot favourites emerging as Pune,Mumbai,Chennai!
Ofcourse here to avail more assignments & network with like-skilled folks!
Cheers!
Sheetal
Companies
GE, Convergys, TATA, Oberoi Hotels, Herbalife, AIG, RR Donnelley
Interests
Key Highlights
• Managed all 3 arms of training -- Process, Language & Behavioral (OD)
• Worked in various setups: Captive,3rd Party, Inbound, Outbound, Voice & Non-Voice Processes, Domestic & Internationally managed BPOs & KPOs.
• Have set up the training function from scratch (in different industries) - building teams, defining Vision, SOP & achieving ROI with sustained training effectiveness
• Have worked closely with the Recruitment, Quality, Instructional Design, Performance Consultation, Pre-Sales, Transition & Corporate Communication Teams.
• Certified Six Sigma Yellow Belt. Completed CI Green Belt Project -- Certification pending.
• Participated in Due-Diligence & transition of key accounts
• Has personally trained Senior Resources/Business Line Heads
• Driven integration & change management for acquired/merged companies
