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Tom Shay asks about Macy's and where their 'ship' is going
TomShaysProfitsPlus
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Tom Shay visits Macy's flagship store at the corner of Broadway and 34th Street in New York and asks small business owners to observe the scenario of Macy's trying to decid...
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Tom Shay observes a unique sign business
TomShaysProfitsPlus
1,121 views
Tom Shay looks at businesses that have found new business in 'a new light'. Join Tom as he looks a business that is in need of the services of two other businesses that hav...
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Tom Shay asks, "Exclusive or elitist?"
TomShaysProfitsPlus
101 views
Tom Shay goes looking for examples of businesses that have a marketing challenge. When a business targets an upscale customer, how does a customer 'grow up' to the point th...
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Tom Shay experiences street vendors selling water and water
TomShaysProfitsPlus
385 views
During a recent trip to New York, Tom Shay takes a bus ride around Manhatten and observes the selling techniques of street vendors. Unfortunately, Tom finds two situations ...
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Tom Shay visits the 'Bull' of Wall Street
TomShaysProfitsPlus
739 views
On a recent trip to Manhatten, Tom Shay stops by the statue of the bull running near Wall Street. Tom reflects on the need for small business owners to decide if they are s...
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Repeat and Referral Customers
TomShaysProfitsPlus
101 views
www.profitsplus.org
Tom Shay of Profits Plus discusses how good customer service leads to repeat and referral customers. Using menswear as an example he shows how little g...
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Tom Shay visits Starbucks to discuss marketing
TomShaysProfitsPlus
98 views
www.profitsplus.org
Tom Shay visits a progressive Starbucks store to observe how two Starbucks partners are teaming up to outsmart the local independent businesses. He ask...
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Baywalk: Does it need a shake-up or a strategy?
TomShaysProfitsPlus
287 views
www.profitsplus.org
Tom Shay of Profits Plus visits Baywalk in downtown St. Petersburg and addresses recent concerns over the future of the complex. A local newspaper arti...
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Tom Shay visits Starbucks to discuss marketing
TomShaysProfitsPlus
456 views
www.profitsplus.org
Tom Shay visits a progressive Starbucks store to observe how two Starbucks partners are teaming up to outsmart the local independent businesses. He ask...
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Dardanelle Years - Part 1
TomShaysProfitsPlus
716 views
www.profitsplus.org
Tom Shay of Profits Plus uses S. Jackson Boyce's book, The Way It Was, as a guide to the history of businesses in Dardanelle, Arkansas. Tom discusses t...
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