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Social Customer Service at Texas Instruments

459 views 10 months ago
Texas Instruments built the e2e community where customers crowdsource support issues and discuss technical topics of interest. The ongoing creation of user-generated community content helps attract search engine(SEO) traffic naturally. TI reports 60% of total web traffic coming from Google search.

http://www.telligent.com
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Texas Instruments built the e2e community where customers crowdsource support issues and discuss technical topics of interest. The ongoing creation of user-generated community content helps attract search engine(SEO) traffic naturally. TI reports 60% of total web traffic coming from Google search.

http://www.telligent.com Show less
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