Videos
(13)
[TRANSLATED]
Customer Loyalty / Customer Serv...
Tony Hsieh speaks to SOCAP about the drive for customer loyalty and customer servi...
[TRANSLATED]
The Importance of Company Cultur...
Tony Hsieh speaks with SOCAP about how customer care became Zappos' differentiator...
[TRANSLATED]
What Makes a Zappos Employee a G...
Tony Hsieh speaks with SOCAP about what Zappos looks for in the hiring process. Hs...
[TRANSLATED]
Social Media and Consumer Outrea...
Tony Hsieh speaks to SOCAP about how Zappos uses social media tools, and what othe...
[TRANSLATED]
Tony Hsieh, Zappos CEO, Speaks t...
Tony Hsieh discusses how Zappos does customer care with Marjorie Bynum of SOCAP an...
[TRANSLATED]
Wake Up and Listen to Consumer 2...
[TRANSLATED]
Wake Up and Listen to Consumer 2.0! - Pete Blackshaw
Pete Blackshaw, of Nielsen BuzzMetrics, addresses the 2007 SOCAP International Ann...
[TRANSLATED]
Consumer 2.0 Bootcamp - Pete Bla...
Pete Blackshaw (Nielsen BuzzMetrics) and Bruce Ertmann (Toyota) conduct a special ...
[TRANSLATED]
Globalization Trends - Dr. Demos...
[TRANSLATED]
Globalization Trends - Dr. Demosthenes Vardiabasis
Dr. Demosthenes Vardiabasis (Economics professor at Pepperdine University) address...
[TRANSLATED]
SOCAP in Everyday Life
[TRANSLATED]
SOCAP in Everyday Life
SOCAP member Wade Hauser on how some of SOCAP's top member brands impact his day-t...
Favorites
(1)
[TRANSLATED]
Susan Getgood - Live from BlogHe...
[TRANSLATED]
Susan Getgood - Live from BlogHer Biz 2008
Susan Getgood was kind enough to meet up with Screengrab and provide insight to he...
Subscribers
(5)
Channel Comments
Add to iGoogle








