The Ross School of Business - University of Michigan

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The Ross School of Business - University of Michigan

How Does Delta Keep Air Travel Comfortable? - 60 Seconds in the C-Suite

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Joanne Smith, Senior Vice President of Delta's In-Flight Services discusses ways in which the company continues to evolve airplane passenger safety and comfort while staying lean and developing innovative cost structures and strategies. Smith was a recent guest lecturer at the Ross School of Business at The University of Michigan.

Through quick, topical, one-question interviews, 60 Seconds in the C-Suite will chronicle the visits business executives make to the Ross School of Business. Subscribe for new episodes throughout the summer.

More about "60 Seconds in the C-Suite: http://bit.ly/1gQ46GU
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