Ron Kaufman
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RonKaufman
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Profile
 
Name:
Ron Kaufman
Channel Views:
11,406
Total Upload Views:
379,066
Style:
Educational
Age:
55
Joined:
Nov 1, 2006
Latest Activity:
2 months ago
Subscribers:
403
Uplifting Service Culture - The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet. Top-rated speaker and author turns it ON for you on YouTube. Come in and Step UP!
About Me:
 
Ron Kaufman is the world's leading educator and motivator for uplifting customer service and building service cultures.

Rated one of the "Top 25 Who's Hot" speakers by Speaker Magazine,
Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops have inspired more than three million people worldwide.

Ron is author of "Uplifting Service Culture: A Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet", and 14 other books on service, business and inspiration.

He is also the founder and CEO of UP! Your Service, a company started to help large corporations and government organizations gain a sustainable advantage.

Ron's obsession with results and practical action, and his extensive experience with organizations across industries, are distilled into a proven methodology that clients use to upgrade service performance and build uplifting service cultures.

Ron's unique approaches to learning and leadership include historymaking
events on the Great Wall of China, the Capitol Mall in Washington DC, and at St. Basil's Cathedral in Moscow. He has been featured in the New York Times, the Wall Street Journal, USA Today, LIFE Magazine and on NBC-TV.

Ron was first invited to Asia in 1990 by Singapore Airlines and the government of Singapore to create and launch a national service quality training organization.

Ron is a graduate of Brown University, USA with post-graduate studies in France, London and Berkeley, California. He is a professional member of the Author's Guild and International Federation of Professional Speakers.

He travels extensively and resides with his wife Jen and daughter Brighten on Singapore's East Coast.
Hometown:
Westport, CT / Seattle, WA
Country:
Singapore
Occupation:
speaker, author, trainer, consultant
Companies:
UP! Your Service
Schools:
Brown University
Interests:
scuba diving, writing, vegetarian
Movies:
Pay It Forward
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RonKaufman subscribed to IslandLightConcept (2 months ago)
 
Channel Comments
brightensabriya (5 months ago)
Oh, hi dad :)
lonniestrobl (6 months ago)
Such an informative channel. Hope to see more videos. I really learned something. Thank you for sharing!
alady78 (7 months ago)
Your videos are unbelievable wonderful! Thanks Ron !
clarenceresendez01 (11 months ago)
Nice vid..keep up the good work...
Take this tip from me! Take a break during the weekends!
BEST4BEST (1 year ago)
U R LEGEND MAN !
WE STUDY ALL THESE THINGS HER IN KUNIV
AND GUESS WAT ... U R BETTER THAN MOST OF OUR PROFFESORS
Mustaeen1 (2 years ago)
Ron you are truly outstanding. I am learning a lot from your videos and trying to be the change agent of your Customer Care Philosophy. Thanks a lot, Sir!!!!!!!!!!!!!!!!!!!!!!!
Psychology4Training (2 years ago)
Great stuff
pixelmaggie (3 years ago)
Hi Ron,
Fantastic presentations. I am running my own 1st generation business. I am sure my company will hire your service sooner or later. I have just 2 employees in my firm. but ... WILL GROW big.

Warm Regards
Madhavan Sankara
Chennai - India.
fibriandani (4 years ago)
You're stil suprisingly "Unbelievable" :)
Thank you for all those books, insight and Great Ideas.
cuonghungnguyen (4 years ago)
Good stuff, Ron. Do you ever come to Vietnam? I would love to attend one of your presentations
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