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BAA - Delivering a World-Class Passenger Journey with Pega
Pegasystems
2,597 views
BAA has dedicated itself to delivering exceptional passenger experiences to all 65 million people who fly through London Heathrow each year. Their Collaborative Decision Ma...
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Pega - THE Software for Customer Centricity
Pegasystems
1,028 views
Pega is helping the world's best organizations take better care of their customers. We believe that technology is a force for change; that a customer is an individual, not ...
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Bob's Customer Journey - Telco
Pegasystems
688 views
Bob is your typical customer. He can be lured by competitive offers, or retained by a service provider that anticipates his wants and needs. Bob's journey is a multi-channe...
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Have Your Cake...and Eat It, Too
Pegasystems
455 views
Why does Joe, an enterprising Business Analyst, answer every challenge that requires specialization by saying "Piece of cake"? Pega's industry leading solutions for BPM, C...
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Traditional CRM - The Flock of Angry Birds
Pegasystems
881 views
Looking for a seamless, quality customer experiences across all channels? Looking for a solution that actually lives up to the promise of CRM? You won't find it with Orac...
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Pega Customer Centricity Forum - Alan Trefler
Pegasystems
325 views
Pegasystems CEO Alan Trefler speaking at the Pega Customer Centricity Forum in Paris.
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