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Tardiness: What does an effective supervisor do?
PHInational
5 views
Shows how the PHI Coaching Approach℠ can make you a more effective supervisor.
Scenario: Staff member has been late multiple times and has been asked to speak with her su...
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Obama Backs Minimum Wage/Overtime for Home Care Workers
PHInational
61 views
Many people are shocked to learn that home care workers have been denied the federal minimum wage and overtime protections that apply to almost all other American workers.
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PHI Coaching Approach: Before & After
PHInational
26 views
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Paraphrasing & the PHI Coaching Approach to Communication
PHInational
267 views
Shows two interactions--one with and one without the use of paraphrasing skills. Excerpted from PHI's paraphrasing online training module.
http://www.phinational.org
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Paul Hollings on Culture Change at Orchard Cove
PHInational
145 views
Paul Hollings discusses the significant quality improvements that have resulted from the successful implementation of culture change practices like the PHI coaching approac...
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Come Care With Me: Rep. Kate Hogan
PHInational
355 views
Massachusetts State Representative Kate Hogan job shadows home care worker Cam King.
PHI's Come Care With Me program gets policymakers to roll up their sleeves and work...
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Rep. Kate Hogan: Caregivers Need Affordable Health Coverage
PHInational
51 views
MA State Representative Kate Hogan highlights the importance of affordable health coverage for direct-care workers like home care aides.
Filmed as part of a Come Care Wi...
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Come Care With Me: Senator Pat Jehlen
PHInational
217 views
Massachusetts Senator Pat Jehlen job shadows homemaker/pca Philomena Ahern as she provides services for a 102-year-old woman in her home.
PHI's Come Care With Me progra...
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Home Care Workers Need the Affordable Care Act
PHInational
28 views
Massachusetts home care worker Cam King talks about the importance of her health coverage and her struggle to afford it.
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Fair Pay for Caregivers: A Tribute to Evelyn Coke
PHInational
814 views
It's time to change the federal regulation that excludes home care workers from minimum wage and overtime protections. Join our campaign to continue the fight for fair pay ...
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